Sales Manager

For our Team The Mozart Prague, we are looking for sales manager who will manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new individual, group and event sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and venue rental.

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication.
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
  • Comply with attendance rules and be available to work regularly.
  • Prepare correspondence to customers, internal booking reports, and file maintenance.
  • Participate in a daily business review meeting, pre-group/event meetings, training, and other sales-related meetings as required.
  • Attend trade shows, workshops, community events, and industry meetings.
  • Knowledge of market trends, competition, and key customers of the hotel.
  • Comply with attendance rules and be available to work regularly.
  • Perform any other job-related duties as assigned.

  • High school or equivalent education required. Bachelor's degree preferred.
  • 1+ years of past sales experience preferred.
  • Essential prior experience in the field of hospitality with specific experience in hospitality or catering sales.
  • Must have experience at a luxury hotel.
  • Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English, other languages are welcomed. Must possess computer skills, including, but not limited to, the use of Microsoft Word, Excel, and Mews. Knowledge of sales skills, revenue management, training, and motivation of peers.
  • Knowledge of hotel features, benefits, and competing hotels within the market
  • Ability to execute appropriate action plans.
  • Must be willing to "pitch in" and help co-workers with their job duties and be a team player.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
  • The ability to effectively communicate with supervisors, coworkers, public, guests, and vendors.


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